SERVICES WE PROVIDE
CARPET CLEANING
HARD FLOOR MAINTANENCE
COVID-19 DISINFECTION SERVICES
PORTER DUTIES
& RESPONSIBILTIES
MAINTAIN CLEANLINESS
Porters spend much of their time maintaining the cleanliness of areas assigned to them, which include lobbies, staircases, bathrooms, and other building areas, as well as the surrounding space outside. This entails using various cleaning techniques such as sweeping, mopping, vacuuming, and disinfecting.
MONITOR INVENTORY
Since they handle cleaning equipment, porters are responsible for monitoring the inventory, taking note of missing cleaning supplies and notifying management if additional stock is necessary. This extends to items such as tissue rolls in bathrooms, which they oversee and replenish regularly.
ASSIST CUSTOMERS
Porters have a professional, respectful attitude towards customers, greeting them and making them feel welcome within the establishment. They do their best to assist customers by giving thorough information in response to inquiries, fulfilling small requests, or directing them to appropriate staff member
REPORT ISSUES
Because they stay in various areas of the building and interact with customers, porters are in a good position to look out for customer complaints, safety hazards, or non-compliance issues. They must report these promptly to management, who may ask them to coordinate with other staff members for resolution.
